3 CEs



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Webinar Description

Mental health professionals in community services and private practice commonly encounter people in distress experiencing crisis situations. These situations can be complex and require balancing client needs, organizational demands, safety concerns, and professional ethics within a limited time frame. Questions of whether to involve police and when to refer a client to a hospital can add pressure to an already difficult situation. This presentation will provide a roadmap of knowledge and skills to quickly and effectively address several types of crisis situations that are common among adults in clinical settings, including suicidal ideation, self-harm, psychosis-related distress, addiction, intimate partner violence, risk to harm others, and family conflict. The practice insights discussed are relevant to preventing harm and loss of life while facilitating engagement between clients and mental health services.

This presentation provides an overview of crisis intervention in North America, incorporating a brief literature review on common crisis situations. It delves into essential practice skills, such as engaging complex clients, de-escalating tension, risk assessment, safety planning, addressing family conflict, offering addiction counseling, connecting clients with community resources, and documenting services in compliance with relevant regulations. The discussion will extend to issues of racism, poverty, patriarchy, stigma, and discrimination in crisis intervention. This session includes breakout room discussions and case studies to enhance the learning experience.

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